| Working with:
Public
bodies (e.g. Councils, Health Services, Police,
Schools and Colleges, Multi-agency forums etc.)
Private
sector (e.g. employers, legal services, business
forums etc.)
Voluntary
sector (e.g. Victim Support, CABx community organisations
and charities etc.)
Organisations providing services in the community
need to ensure that they are serving everyone well - to their
own advantage and to the benefit of their users ,clients, patients
and customers. It is in the organisations' own interests to
work out how to use their resources productively to meet need.
To do this requires that service providers understand the needs
and circumstances of their target groups. Providers need information
from the users themselves, from potential users and from people
who have a specialist background in researching and promoting
the interests of specific target groups. Providers also have
duties and responsibilities under the law to make sure that
their service does not subject users and potential users to
unfair discrimination, whether intentionally or by default.
Many service providers have told us that they need help in
translating good intentions into meaningful policy and practice.
They also need help in applying the specifics of race equality
law to their general practice.
The Devon Racial Equality Council (Devon REC)
gives service providers help in identifying how they must take
account of their obligations and provides locally relevant
advice on how to do this, based on its research and case-work
experience. The Devon REC uses its specialist knowledge and
its ability to understand the needs of both users and providers,
to enable organisations to develop their own capacity to adapt
to and adopt the principles of Race Equality.
|